{"id":5432,"date":"2024-11-20T16:11:16","date_gmt":"2024-11-20T12:11:16","guid":{"rendered":"https:\/\/dajeli.com\/return-refund-policy\/"},"modified":"2025-02-03T17:18:46","modified_gmt":"2025-02-03T13:18:46","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/dajeli.com\/hy\/return-refund-policy\/","title":{"rendered":"\u054e\u0565\u0580\u0561\u0564\u0561\u0580\u0571\u056b \u0584\u0561\u0572\u0561\u0584\u0561\u056f\u0561\u0576\u0578\u0582\u0569\u0575\u0578\u0582\u0576"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5432\" class=\"elementor elementor-5432 elementor-4171\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f05c9cc e-flex e-con-boxed e-con e-parent\" data-id=\"f05c9cc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-05236da elementor-widget elementor-widget-heading\" data-id=\"05236da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">REFUND POLICY<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-23b01da e-con-full e-flex e-con e-child\" data-id=\"23b01da\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ae54e1 elementor-widget elementor-widget-heading\" data-id=\"2ae54e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. Introduction<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a6f80a elementor-widget elementor-widget-text-editor\" data-id=\"5a6f80a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Welcome to Dajeli, the Armenia-based clothing brand&#8217;s website. We are committed to providing our customers with high-quality products and excellent customer service. This Refund Policy outlines our procedures for handling refunds and returns.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d021c74 e-con-full e-flex e-con e-child\" data-id=\"d021c74\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0e8b610 elementor-widget elementor-widget-heading\" data-id=\"0e8b610\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. Eligibility for Refunds<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aaa6f0e elementor-widget elementor-widget-text-editor\" data-id=\"aaa6f0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>2.1. Defective or Damaged Products: If you receive a product that is defective or damaged, please contact us within [Number] days of receiving the item. We will provide a full refund, including shipping costs, or send you a replacement item, as per your preference.<br \/>2.2. Wrong Item Shipped: In the event that you receive the wrong item, please notify us within [Number] days of receiving the product. We will arrange for the correct item to be sent to you and cover any related shipping costs.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-faccb0b e-con-full e-flex e-con e-child\" data-id=\"faccb0b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f427234 elementor-widget elementor-widget-heading\" data-id=\"f427234\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3. Non-Refundable Items<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75b35ad elementor-widget elementor-widget-text-editor\" data-id=\"75b35ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>3.1. Change of Mind: We do not offer refunds for items where the reason for return is a change of mind or a dislike of the product.<br \/>3.2. Custom or Personalized Orders: Products that have been customized or personalized according to your specifications are not eligible for refunds unless they are defective or damaged.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d3285a9 e-con-full e-flex e-con e-child\" data-id=\"d3285a9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e39bac8 elementor-widget elementor-widget-heading\" data-id=\"e39bac8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4. Return Process<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7aff909 elementor-widget elementor-widget-text-editor\" data-id=\"7aff909\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To initiate a return, please follow these steps:<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dfc1976 elementor-widget elementor-widget-text-editor\" data-id=\"dfc1976\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>4.1. Contact Us: Send an email to [Customer Support Email Address] with your order number, a description of the issue, and clear photos of the defective or damaged item, if applicable.<br \/>4.2. Wait for Approval: Our customer support team will review your request and provide instructions on how to return the item, if applicable.<br \/>4.3. Return the Item: Ship the item back to us in its original condition and packaging, including any accessories or tags. We recommend using a trackable shipping method.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-21a8ef7 e-con-full e-flex e-con e-child\" data-id=\"21a8ef7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c354bf3 elementor-widget elementor-widget-heading\" data-id=\"c354bf3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">5. Refund Timeline<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2799078 elementor-widget elementor-widget-text-editor\" data-id=\"2799078\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Once we receive the returned item and inspect it, we will process your refund. The timeline for your refund may vary:<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6fb94a elementor-widget elementor-widget-text-editor\" data-id=\"b6fb94a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>5.1. Defective or Damaged Items: Refunds for defective or damaged items will be processed promptly, and you should see the refund reflected in your original payment method within [Number] business days.<br \/>5.2. Wrong Item Shipped: Refunds for items shipped in error will be processed as soon as we receive the returned item and confirm the error. You should see the refund reflected in your original payment method within 14 business days.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6c68ca0 e-con-full e-flex e-con e-child\" data-id=\"6c68ca0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-82720cd elementor-widget elementor-widget-heading\" data-id=\"82720cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">6. Contact Us<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24f9ed9 elementor-widget elementor-widget-text-editor\" data-id=\"24f9ed9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at:<\/p>\n<p>Dajeli Clothing Brand<br \/>Baghramyan 1<br \/>info@dajeli.com<\/p>\n<p>We value your satisfaction and aim to address any issues promptly and fairly.<\/p>\n<p>By making a purchase on our website, you agree to the terms of this Refund Policy. Please review this policy regularly to stay informed about our refund procedures.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-96ca366 e-con-full e-flex e-con e-child\" data-id=\"96ca366\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-90d4ee4 elementor-widget elementor-widget-text-editor\" data-id=\"90d4ee4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Last updated: 29.09.2023<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>REFUND POLICY 1. Introduction Welcome to Dajeli, the Armenia-based clothing brand&#8217;s website. 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